Terms and Conditions

Last updated: 12/02/2026

Welcome to CraftnSteps. These Terms and Conditions govern your use of our website craftnsteps.com and the purchase of our products. By accessing or using our website, you agree to these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

This website is operated by CraftnSteps.
Throughout the site, the terms “we”, “us”, and “our” refer to CraftnSteps.

Contact:
Email: contact@craftnsteps.com
Website: https://craftnsteps.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You have legal capacity to enter into contracts
  • The information you provide is accurate and complete

3. Products

We sell handcrafted clogs and related products.

We make every effort to display:

  • Product colors accurately
  • Product descriptions clearly
  • Availability information correctly

However, we cannot guarantee that your device displays colors exactly.

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities
  • Refuse orders

4. Pricing & Payments

All prices are displayed on the website and may change without notice.

We accept payments through secure third-party providers such as:

  • PayPal
  • Credit/Debit Cards

We do not store payment information.

We reserve the right to cancel orders in case of:

  • Pricing errors
  • Payment failure
  • Fraud suspicion

5. Orders

When placing an order, you agree that:

  • All provided information is accurate
  • You are authorized to use the payment method
  • We may cancel or refuse any order

You will receive confirmation by email after purchase.

6. Shipping

Shipping times are estimates and may vary depending on:

  • Location
  • Customs procedures
  • Carrier delays

CraftnSteps is not responsible for delays caused by shipping companies or customs authorities.

Shipping costs are displayed at checkout.

7. Returns & Refunds

Please refer to our Refund Policy for details.

In general:

  • Items must be unused and in original condition
  • Return requests must be submitted within the specified period
  • Shipping fees are non-refundable unless the product is defective

We reserve the right to refuse returns that do not meet requirements.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Designs
  • Images
  • Text
  • Product designs
  • Branding

is the property of CraftnSteps and protected by copyright and trademark laws.

You may not reproduce or use our content without permission.

9. Prohibited Use

You may not use our website for:

  • Illegal activities
  • Fraudulent transactions
  • Unauthorized access to systems
  • Copying or reselling our products or content
  • Disrupting website functionality

Violation may result in termination of access.

10. Limitation of Liability

To the fullest extent permitted by law, CraftnSteps shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Website interruptions
  • Product misuse

Our liability is limited to the amount paid for the product.

11. Disclaimer of Warranties

Our website and services are provided “as is” without warranties of any kind.

We do not guarantee:

  • Continuous availability
  • Error-free operation
  • Absolute accuracy of information

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Third-Party Services

We may use third-party services for:

  • Payments
  • Analytics
  • Shipping
  • Hosting

We are not responsible for their policies or actions.

14. Governing Law

These Terms shall be governed by and interpreted according to the laws applicable in the jurisdiction of the business location.

15. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page.

Continued use of the website means acceptance of updated Terms.

16. Contact Information

For questions about these Terms:

CraftnSteps
Email: contact@craftnsteps.com
Website: https://craftnsteps.com