Shipping Policy — CraftnSteps

Shipping Policy

Last updated: 12/02/2026

This Shipping Policy explains how CraftnSteps processes and delivers orders worldwide.

1. Order Processing Time

  • Orders are processed within 1–3 business days
  • Orders are not processed on weekends or holidays
  • Processing time may be extended during high demand periods

You will receive a confirmation email once your order ships.

2. Shipping Time

Estimated delivery times:

  • Domestic shipping: 2–5 business days
  • International shipping: 5–20 business days

Delivery times are estimates and may vary.

3. Shipping Costs

  • Shipping costs are calculated at checkout
  • Prices vary depending on location and shipping method

4. International Shipping & Customs

For international orders:

  • Customers are responsible for customs duties and taxes
  • Delivery delays due to customs are beyond our control

5. Tracking Orders

When available, tracking information will be sent by email after shipment.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

CraftnSteps is not responsible for:

  • Incorrect addresses
  • Lost packages due to wrong information

Additional shipping fees may apply for reshipment.

7. Lost or Stolen Packages

CraftnSteps is not responsible for:

  • Packages marked as delivered by the carrier
  • Lost or stolen shipments after delivery

We recommend contacting the carrier directly.

8. Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions
  • Customs procedures
  • Carrier issues
  • Force majeure events

9. Contact Information

For shipping questions:

CraftnSteps
Email: Contact@craftnsteps.com
Website: https://craftnsteps.com